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Cassandra Merry

DATA ANALYST & BUSINESS INTELLIGENCE SPECIALIST

I take pride in being a reliable bridge of information, fostering seamless communication among executive leadership, management, IT team members, and customers. My role ensures a comprehensive understanding of organizational needs, enabling timely and effective solutions. I am constantly on the lookout for opportunities to enhance current processes and procedures, actively collaborating with other teams and departments to deliver top-notch metrics and data analytics.

EDUCATION
Bachelors of Science | HIHIM
University of Washington
2010 - 2011

Associate of Science | Pre-Nursing
Cascadia Community College
2004 - 2007

SKILLS // PROFESSIONAL 

  • Effective communication: Convey complex data insights to diverse stakeholders.

  • Active listening: Understand and address needs of clients, team members, and stakeholders.

  • Strong collaboration: Work effectively with cross-functional teams.

  • Presentation skills: Deliver clear and concise data-driven insights to stakeholders.

  • Relationship building: Foster positive relationships with clients, stakeholders, and team members.

  • Business acumen: Understand business processes, industry trends, and KPIs for informed decision-making.

WORK EXPERIENCE

LABOR PRODUCTIVITY ANALYST

UW Medicine - Department of Finance | 2021 - current

Provides a high level of operational expertise through analysis and interpretation of data gathered for decision support. Supports financial and operational leaders with information to support data driven decisions related to achieving labor productivity goals.

  • Technical and procedural knowledge resource for operational leaders

  • Conducts formal and informal education for productivity reporting

  • Identifies training and support needs, assesses tools and assists in developing materials to effectively implement and support labor productivity initiatives.

ASSISTANT DIRECTOR, FACULTY BUSINESS PLANNING OFFICE

UW Medicine & SoM | 2020

Responsible for providing data/reports related to clinical departmental funding to UW Medicine Faculty Business Planning Office, Office of the CMO, SoM, medical centers, and department contacts.

  • Develops and provides comprehensive, as well as targeted and specific, financial analyses and reporting for decision-making.

  • Responsible for tracking and reporting on any funding and adjustments to the departmental funding agreements.

  • Provide project management and analytic support for the Office of the CMO, including for the Associate CMO and Medical Director of Value Based Care.

PHYSICIAN PRACTICE ANALYST

UW Northwest Hospital & Medical Center | 2015 - 2020

Lead data analyst for Northwest Hospital Ambulatory Clinics. Providing support to all levels of leadership with accurate and reliable analysis on mission critical decisions.

  • Developed and introduced standard modeling tools for measuring provider performance and compensation against internal and external benchmarks

Stabilized and automated historical reporting system by developing self-serve dashboards, ensuring routine data was made available without manual manipulation

CREDENTIAL DATA ANALYST

Seattle Children's Hospital | 2012 - 2015

  • Initiated and implemented use of Tableau within the department and developed process-specific dashboards for senior management and Medical Staff Office administrators

  • Redesigned current report models and standards to increase visibility of processes, improving data quality and reducing time to complete regular reports by 50%

  • Designed dashboards and presentation materials for the annual U.S. News Best Children’s Hospitals report

RELEASE OF INFORMATION SPECIALIST & TEAM LEAD

Kaiser Permanente of Washington // Group Health | 2011 - 2012

  • Maintained multiplatform patient database and information reconciliation systems

  • Worked with the Health Information Exchange System redesign team as the ROI System Material Expert

  • Developed and implemented contingency plans to ensure HIPAA compliance and federal regulations were met

SKILLS // TECHNICAL

  • Data Visualization: Tableau, creating captivating visualizations from complex datasets.

  • SAP Business Objects: Designing and delivering comprehensive business intelligence solutions.

  • Data Mining / Modeling: Advanced techniques for uncovering patterns and trends.

  • Microsoft Excel Proficiency: Advanced formulas, pivot tables, and macros for data analysis.

  • Microsoft Office: Excel, PowerPoint, Word for impactful reporting and documentation.

  • Analytics Reporting: Producing actionable insights for data-driven decision-making.

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