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I am a Report Writer, Tableau Dashboard Developer, Problem Solver, and Data Wizard living in Seattle Washington.


I consistently produce stellar reports and meaningful business intelligence presentations. My audience is most often Senior Vice Presidents, department heads and high-level management. I am the expert other organizational leaders turn to when they need the right data to the right people, particularly when operating on a tight turnaround. What’s more, developing interactive and understandable dashboards is a passion of mine. I revel in moving data beyond numbers and transforming it into a compelling story, thereby empowering team members to make informed mission-critical business decisions.


I’m a quick learner who independently masters new technologies, and I perform equally well in both team and self-directed settings. There isn’t a computer system or tool I can’t learn. I thrive as a leader in a fast-paced environment where innovation and quick problem solving skills are required. My colleagues regularly praise me for communicating effectively with both technical and nontechnical users and I have a reputation for excellent problem-solving skills and the necessary patience required when dealing with difficult and complex situations.


In my current role I often act as an information conduit between upper management, IT team members and customers to ensure all organizational needs are understood and met in a timely fashion. I am constantly looking for ways to improve upon current processes and procedures, collaborating with other teams and departments to deliver high quality metrics and data analytics.



I am a Daughter, Grand Daughter, Big Sister, Favorite Auntie, Best Friend, Life-Partner and Grown-up Play Mate. I am loud and fun and full of laughs. I believe that the culture that we work in matters just as much as the work that we do. I strive to bring laughter and enthusiasm into all areas of my life.

What People Are Saying About Cassandra:

"I could not express how thankful I am for you and the assistance you are providing. Truly appreciated!"


"I really, really appreciate your can-do attitude and willingness to help!"


"Thanks so much for your help this week, you have no idea how much we appreciate it!"


"I got exceptional help from Cassandra Merry. I called and spoke with her and she took the time to go over the Provider SER record, go over screenshots of the addressed pre-arrival, and give some feedback. Cassandra also offered to talk with the caller herself if he has any questions. I usually cringe at admitting tickets when I get them, but Cassandra made this one easy. Amazing!"


"Thanks so much, Cassandra! Looks great, and you rock! "


"You are WONDERFUL. Thank you so much!"

"Thank you again for all your time and hard work! Truly appreciate you!"


"You are my new best friend at work!!"


"Thank you so much! You are a delight for sure."


Cassandra A. Merry, RHIA


Skills and Abilities


Problem Solving


Leadership & Communication


Crystal Reports

MS Office

Business Objects

Database Design

Work Experience

Northwest Hospital and Medical Center, Northgate WA                                                                                       2015 to Present 

Physician Practice Analyst for Ambulatry Care 

  • Develope interactive data dashboards for the ambulatory care network

  • Construct provider compensation models based on regional and national fair market value

  • Present data findings to upper management and C-Suite level leadership


Seattle Children's Hospital, Seattle WA                                                                                                                 2012 to 2015

Credentialing Data Analyst: Medical Staff Services Department

  • Initiated and implemented use of Tableau within the department and developed process-specific dashboards for senior management and Medical Staff Office administrators

  • Participate in organizational improvement plans as a part of the Credentialing and Professional Standards Committee and the Medical Executive Committee

  • Redesigned current report models and standards to increase visibility of processes, improving data quality and reducing time to complete regular reports by 50%

  • Designed dashboards and presentation materials for the annual U.S. News Best Children’s Hospitals reports

  • Reduced time to complete U.S. News and World Report survey and final presentation by 75% 

  • Ensured that Ad-HOC reports address the customer specific needs with accurate data and timely turnaround

  • Developed user-specific training materials and conducted training sessions for new users based on job function and individual skill level

  • Collaborated with vendors to customize platform and ensure interoperability of upgrades with current process, operations and downstream system requirements

  • Guaranteed the security of information within MSOW platform and ensure reliability, accuracy, and integrity of system data programs and reporting functions

  • Develop, revise, test and maintain appropriate user access levels and security settings within database


Group Health Cooperation, Seattle WA                                                                                                                 2011 to 2012

Release of Information Specialist and Team Lead

  • Maintained multiplatform patient database and information reconciliation systems

  • Worked with the Health Information Exchange System redesign team as the ROI System Material Expert

  • Developed and implemented contingency plans to ensure HIPAA compliance and federal regulations were met


Professional Organizations 

WHIMA: Hot Topics in HIM - Half Day Educational Event                                                                                     2015

Guest Speaker - Utilizing HIM education in non-traditional settings


SHIMA: HIM Community Meet and Greet Workshop                                                                                             2014

Guest Speaker - Professional networking and up and coming HIM Technical Skills


Seattle Health Information Management Association                                                                                            2011 to Present

2016 Director, 2015 President, 2014 President Elect, and Membership Committee Chair

  • Redesigned, developed, and maintained the organization’s website

  • Streamlined electronic communication among board members and association members

  • Developed web-based member data-entry application; implemented process for automatic member data collection

  • Implemented systems for secure handling of EFT, resulting in a 25% annual increase of association revenue

  • Former Technology Committee Chair and Current Bylaws Committee Chair


Working Student Experience

University of Washington: Student Projects

Virginia Mason and West Seattle Natural Medicine, Seattle WA                                                                           2011

Process Analyst

  • Reviewed current state of organizations EHR Clinical Documentation Process to determine explanation for shortcomings

  • Compiled recommendations for improvements based on industry best practices as well as clinic and stakeholder needs

  • Developed process improvements based on industry best standards, clinical needs and federal regulations

    • Presented findings to clinic staff for approval and assisted with process implementation


Sound Mental Health, Seattle WA                                                                                                                          2011

Data Analysis of Patient Satisfaction Survey

  • Reviewed patient satisfaction survey results for over 300 patients

  • Cleaned and formatted data to be stored in an Accesses Database for future query and reporting purposes

  • Developed query’s and metrics to determine patient satisfaction in context of organization’s annual goals

    • Presented outcomes to organizational heads and the University of Washington School of Public Health


University of Washington Allergy and Infectious Disease, Seattle WA                                                                 2010

Grant Writing and Administrative Assistant

  • Constructed spreadsheets for analysis of budget allocation specific to each department grant

  • Initiated and lead redevelopment of the internal database to better meet security and accessibility needs


Nanny and Childcare Assistant, Seattle WA                                                                                                         2008 to 2010

Grainger Industrial Supplies, Bothell WA                                                                                                              2004 to 2006


Patient Care Experience

Northshore Family Practice, Kenmore WA                                                                                                            2004

Certified Nursing Assistant

  • Conducted patient intake and vitals, scheduling and pre-approval with insurance companies


Harborview Medical Center: ER-Radiology and BICU, Seattle WA                                                                      2003

Certified Nursing Assistant, Volunteer

  • Responsible for collecting patient vitals and patient transportation throughout the facility

  • Assisted with patient feeding based on individual requirements for care prescribed by nursing staff

  • Aided charge nurse and attending providers with bandage removal and reapplication for burn patients


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